Skip to content

Help Centre

The answer first. The form second.

First-run instructions, profiles, modules, reports, payments and app settings — all in one place.

First stepsModulesPaymentsData
Mega Astro
Birth chartJyotishDreamsAIReports

Instructions for use

Find the right area.

When the Mega Astro plugin runs in the same WordPress installation, the complete interactive Help Centre loads below. If the app uses a separate domain, instructions are also available from the Help menu inside the PWA.

First steps

Sign-in, your first profile, language settings and PWA installation.

View details

Modules

The range of astrology, Jyotish, BaZi, numerology and other systems.

View details

AI and reports

Operation costs, history, verification and responsible-use rules.

View details

Packages and payments

One-off purchases, annual packages and cancellation of future renewals.

View details

Data and privacy

Other people’s profiles, hand photographs, providers and account deletion.

View details

Contact

When human assistance is needed, send a detailed support request.

View details
The interactive Help Center will appear automatically when the Mega Astro plugin is active on the same installation.

When the app is installed separately, use the Help link inside the app.

Quick answers

The most common technical problems.

The app is stuck on the loading screen. What should I do?

Refresh the page, check the connection, clear site data for the app domain and sign in again. After a PWA update, removing the old icon and reinstalling the app can also help.

I don't see a new package after the payment.

First refresh the Account and packages section. If payment was charged but access has not appeared after a few minutes, send the transaction number or account email address — never full card details.

Google or Apple sign-in returns to the old domain.

The provider configuration must include the new callback URL and allowed domain. Copying the sign-in plugin alone does not update Google or Apple settings.

I changed the language, but some of the text is in Polish.

All seven marketing-language versions are included. The app uses separate translation catalogues; if any screen still appears in Polish, report the exact screen and phrase.

Mega Astro

Can’t find the answer? Describe exactly what is happening.

Your account email, module name, device and a screenshot shorten diagnosis far more than a message saying only “it doesn’t work”.